ChatLab AI Customer Service Agent
ChatLab AI chatbot interfaceChatLab AI automation featuresChatLab AI customer support system

AI AgentsFor Customer Service and Sales

ChatLab is an AI-powered customer service agent that functions as a chatbot on your website. It is trained on your data, connected to your systems, and can support your clients by answering any questions about your offer, setting up appointments, and much more.

Powered byOpenAI logoChatGPT and
Google Gemini logo
Gemini

No credit card required

Trusted by 1000+ businesses and powering millions of conversations at

Olimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionARTMiEBlack Mountain HoneyUstronie ParkDomki w NaturzeZinar CastleDwor w TomaszowicachForest HotelArtus ResortGoose HouseDomki Przy PlażyOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionARTMiEBlack Mountain HoneyUstronie ParkDomki w NaturzeZinar CastleDwor w TomaszowicachForest HotelArtus ResortGoose HouseDomki Przy PlażyOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionARTMiEBlack Mountain HoneyUstronie ParkDomki w NaturzeZinar CastleDwor w TomaszowicachForest HotelArtus ResortGoose HouseDomki Przy PlażyOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionARTMiEBlack Mountain HoneyUstronie ParkDomki w NaturzeZinar CastleDwor w TomaszowicachForest HotelArtus ResortGoose HouseDomki Przy PlażyOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionARTMiEBlack Mountain HoneyUstronie ParkDomki w NaturzeZinar CastleDwor w TomaszowicachForest HotelArtus ResortGoose HouseDomki Przy PlażyOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionARTMiEBlack Mountain HoneyUstronie ParkDomki w NaturzeZinar CastleDwor w TomaszowicachForest HotelArtus ResortGoose HouseDomki Przy PlażyOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionARTMiEBlack Mountain HoneyUstronie ParkDomki w NaturzeZinar CastleDwor w TomaszowicachForest HotelArtus ResortGoose HouseDomki Przy PlażyOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionARTMiEBlack Mountain HoneyUstronie ParkDomki w NaturzeZinar CastleDwor w TomaszowicachForest HotelArtus ResortGoose HouseDomki Przy PlażyOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionARTMiEBlack Mountain HoneyUstronie ParkDomki w NaturzeZinar CastleDwor w TomaszowicachForest HotelArtus ResortGoose HouseDomki Przy PlażyOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionARTMiEBlack Mountain HoneyUstronie ParkDomki w NaturzeZinar CastleDwor w TomaszowicachForest HotelArtus ResortGoose HouseDomki Przy PlażyOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionARTMiEBlack Mountain HoneyUstronie ParkDomki w NaturzeZinar CastleDwor w TomaszowicachForest HotelArtus ResortGoose HouseDomki Przy PlażyOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionARTMiEBlack Mountain HoneyUstronie ParkDomki w NaturzeZinar CastleDwor w TomaszowicachForest HotelArtus ResortGoose HouseDomki Przy PlażyOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionARTMiEBlack Mountain HoneyUstronie ParkDomki w NaturzeZinar CastleDwor w TomaszowicachForest HotelArtus ResortGoose HouseDomki Przy PlażyOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionARTMiEBlack Mountain HoneyUstronie ParkDomki w NaturzeZinar CastleDwor w TomaszowicachForest HotelArtus ResortGoose HouseDomki Przy Plaży

How it works

Add your website, upload files, or connect data sources. ChatLab learns instantly.

How ChatLab Helps Your Business

24/7 Multilingual customer support

Provide 24/7 customer support in multiple languages. Answer FAQs, share product information, and solve common problems—anytime, anywhere.

Lead Generation

Engage website visitors and capture contact details instantly. Qualify leads by answering questions and guiding customers through the sales process.

Sales Assistant

Integrate with major e-commerce platforms. Provide product search, personalized recommendations, order tracking, and customer support—all in one chatbot.

AI Chatbot For Business
Connect With Your Team

Seamlessly connect customers with your team when human assistance is needed. Enable live chat for real-time support or use contact forms for follow-ups.

Interaction Insights

Analyze customer interactions to identify common questions and pain points. Discover opportunities to improve services and enhance customer satisfaction.

Set Appointments

Integrate with any system via API to schedule appointments, update your CRM, and provide real-time updates on order status and delivery times.

How ChatLab Can Help Your Industry

ChatLab adapts to your specific business needs, providing tailored AI solutions across various industries to automate tasks and enhance customer experience.

Hotels & Tourism

Hotels & Tourism

Automate guest inquiries, manage bookings, and provide 24/7 multilingual support to enhance guest experience and reduce staff workload.

Hotels & Tourism
E-commerce

E-commerce

Help customers discover products, check inventory, track orders, and increase sales with AI-powered product recommendations and instant support.

E-commerce
Museums & Travel Guides

Museums & Travel Guides

Provide visitors with instant information about exhibits, tours, tickets, and opening hours in multiple languages to enrich their cultural experience.

Museums & Travel Guides

Powerful features

Auto-train on website & stay in sync

Schedule automatic retraining to keep your chatbot updated with latest website content.

Support for 80+ languages

Communicate with customers in their language, independent of your data's language.

Human Handoff

Seamlessly transition from chatbot to human support when needed.

Train on corrections

Continuously improve site chatbot accuracy by updating its responses.

Collect leads

Gather user emails and phone numbers, review the leads & export leads to CSV

E-commerce integration

Provide your customers with product search and order information

Live Chat

Your users can switch to real human operators when needed (BETA version)

Analytics & AI Insights

Track performance and user interactions. AI analyzes conversations to highlight FAQs and areas for improvement.

Analyze the chatlogs

Gain insights into customer interactions through chat history analysis.

Collect feedback

Encourage users to rate their conversation experience with your GPT chatbot assistant.

Customize Branding

Whitelabel - Utilize a custom domain and remove ChatLab branding.

Share with team

Share your AI chatbot assistant with your team, your team can review chatlogs, leads & provide corrections

AI Summaries & Chatbot Memory

AI summarizes conversations and builds client profiles for personalized responses. Chatbot can use knowledge from previous conversations.

Custom AI API Actions

Provide your customers with realtime information from your backend system

Voice Input

Users can interact with the chatbot using voice commands. Web Speech API converts spoken words into text in real-time.

See all features

Explore examples

See ChatLab in action with live demo chatbots. Try making a travel reservation, searching for real estate properties, or checking order status in an online store. Experience how AI assistants can transform customer interactions in real-world scenarios.
Travel Booking

Travel Booking

Streamline reservations, answer travel inquiries, and help customers book flights, hotels, and tours with instant AI-powered assistance.

Real Estate

Real Estate

Assist clients with property searches, schedule viewings, and provide instant answers about listings, pricing, and availability 24/7.

e-Commerce

e-Commerce

Help customers find products, check stock availability, track orders, and boost conversions with personalized product recommendations.

ChatLab AI Agent works with

chatgpt shopify chatbot
chatgpt wordpress chatbot
chatgpt wix chatbot
chatgpt abicart chatbot

Case Studies

Discover how businesses across various industries have transformed their customer interactions with ChatLab. From hospitality to e-commerce, explore real-world case studies showcasing significant improvements in customer satisfaction, operational efficiency, and sales growth.
OlimpLabs Dawid Kurek
Olimp Labs
"The number of emails has dropped by around 40% and number of inquiries forwarded to the customer service team have decreased by 70%. Implementing the ChatLab at Olimp Labs has been a major success. Not only has it automated customer service, but it has also contributed to higher customer satisfaction and increased sales."
Dawid Kurek,
E-Commerce Manager at Olimp Labs
Case Study: Olimp Labs
Kopalnia Soli Wieliczka
"The implementation process went very smoothly and professionally. We received support at every stage - from consultation, through tool personalization, to team training. Responses to reports and inquiries were quick, and the support team provided both technical and substantive help. We appreciate the flexibility and openness to modifications according to our needs."
Marketing Department of "Wieliczka" Salt Mine
Case Study: Wieliczka Salt Mine
Black Mountain Honey Laurence Edwards
Black Mountain Honey
"Since I nicknamed our ChatLab chatbot 'Buzz'—and yes, I genuinely love him—it's become indispensable. Buzz handles 80% of clients' inquiries and questions instantly and cuts routine email volume by over 70%. He never sleeps, so our 30 000 monthly visitors get real-time answers around the clock, freeing my team to focus on complex orders. It's driven happier customers and a clear lift in sales"
Laurence Edwards,
Owner & Head of Sales & Marketing at Black Mountain Honey
Case Study: Black Mountain Honey
Umili Resorts Remigiusz Zawisza
Umili Resorts
"Since implementing ChatLab, our service efficiency has notably improved. The chatbot now handles 70% of routine inquiries automatically.
This reduced the amount of cases escalated to the front desk by 60% and the volume of emails by 30%"
Remigiusz Zawisza,
Marketing Manager, Umili Resorts
Case Study: Umili Resorts

Hear It From Our Customers

Trustpilot 5 stars rating
ARTMiE logo
Eva Britanova profile photo

Eva Britanova

ARTMiE, Customer Service Manager

We would like to express our great satisfaction with the CHATLAB application and our excellent collaboration in developing the chatbot, which we implemented for our ARTMIE e-shops family. Thanks to the GPT-based solution, our chatbot is able to respond in real time to customer inquiries regarding products and order statuses. We would especially like to highlight the smooth integration of the API connection with our ERP system SMEMA, which has significantly simplified and sped up communication with customers. The chatbot has brought our e-shops not only greater efficiency but also higher customer satisfaction, as they appreciate the prompt and accurate responses to their questions. The technical support and professional approach throughout the project have been truly top-notch. Our collaboration on innovations continues, and we believe that thanks to Chatlab, we will be even closer to our customers. Thank you for the excellent work!

Trustpilot 5 stars rating
Zahara Systems logo
Martin Pierce profile photo

Martin Pierce

Zahara Systems Ltd, CEO & Founder

ChatLab is the tool I have been looking for to handle an intelligent dialogue from our customers who have questions about the functionality of our SAAS application, Zahara. Having very easily trained the GPT on our WordPress knowledge base and some key website pages, I was astonished by how accurately it answered everyday questions and also how quickly the answers appeared. Compared to other tools I had tried, the setup was simple and the speed astonishing. This is our first step in creating an AI-assisted support function.

Trustpilot 5 stars rating
Røabadet logo
Mette Lines profile photo

Mette Lines

Røabadet Aquatic Center, Manager

ChatLab has exceeded our expectations with its powerful functions and exceptional support. The platform is intuitive, versatile, and handles all our communication needs seamlessly. The support team is responsive and knowledgeable, always ready to assist. We are extremely satisfied with our experience and would highly recommend ChatLab to anyone looking for a reliable and efficient chat solution.

Trustpilot 5 stars rating
Umili Resorts logo
Remigiusz Zawisza profile photo

Remigiusz Zawisza

Go4Sport, Marketing Manager

Excellent cooperation and a great solution. We are very pleased to express our appreciation for the ChatLab and the excellent collaboration in implementing the chatbot across all our resorts: Ruciane Park, Ustronie Park, and Pod Cyprysami. Thanks to the AI-based solution, our chatbot can provide real-time information about current attractions, animation schedules, and answer frequently asked questions from our guests. We would particularly like to highlight the integration with our reservation system, which allows customers to easily and quickly check availability at our resorts. This functionality significantly simplifies the booking process and enables quick responses to our guests' needs.The technical support and professional approach throughout the project have been outstanding. Our collaboration on innovations continues, and we believe that thanks to ChatLab, we will be even closer to our customers, providing them with even better experiences and service.

Trustpilot 5 stars rating
BitSpreader logo
Alex Thompson profile photo

Alex Thompson

BitSpreader, Head of Product

ChatLab has significantly transformed the way users interact with our crypto trading documentation. Its GPT-based AI doesn't just simplify complex jargon; it actively leads users to the most relevant sections, vastly enhancing their understanding of intricate trading strategies. We've observed firsthand how beginners grasp concepts like 'futures contracts' and 'margin trading' much more quickly with ChatLab's guidance. What sets ChatLab apart is its unique ability to adapt to various user inquiries with remarkable precision.

Trustpilot 5 stars rating
Olimp Labs logo
Dawid Kurek profile photo

Dawid Kurek

E-commerce Manager at Olimp Labs

ChatLab's chatbot is a powerful easy to use AI tool, discovered to grow business. One of the most customizable app on the market. A lot of personalisation and perfect support. Love to cooperate with the ChatLab team. What's unique? Huge chatbot teaching sctructures, custom instructions, model changing, live support - everything we were looking for. Strongly reccomend!

Trusted by 1000+ businesses

Trustpilot 5 star rating
Trustpilot logo

Pricing Plans

Get 2 months for free with annual subscription.

Free

$0/month

NO CREDIT CARD REQUIRED

What's included:

  • Train with: websites, PDF, DOC, TXT, CSV, XLS, free text and Q&As
  • Widget Personalization
  • Chat history
  • Train with corrections
  • Security - rate and domain restrictions
  • Conversation rating
  • Dynamic suggested followups
  • Free bots are deleted after 10 days of inactivity

Plan Limits

  • 30 message credits
  • 400,000 training characters/bot
  • 1 chatbot
  • 1 Administrator User
  • 10 links to train on
See more pricing options

Basic

$18/month

3 Days Free Trial

What's included:

  • Everything in FREE plus:
  • Human support contact form
  • Collect leads
  • Share chatbots with team & customers
  • Individual limits on each bot
  • Basic analytics
  • Live chat (in beta)
  • Access to advanced AI models
  • 16k and 32k tokens contexts

Plan Limits

  • 2,400 message credits
  • 11,000,000 training characters/bot
  • 2 chatbots
  • 2 Administrator Users
  • Unlimited links to train on
  • 48-hour Email Support
See more pricing options

Standard

$95/month

3 Days Free Trial

What's included:

  • Everything in BASIC plus:
  • AI Conversation Insights - advanced analytics
  • Auto re-training (weekly or monthly)
  • Client & Conversation summaries
  • Cross-conversation memory
  • Remove ChatLab logo
  • E-commerce integrations
  • Products view
  • WhatsApp for Business
  • Custom AI API Actions

Plan Limits

  • 11,000 message credits
  • 15,000,000 training characters/bot
  • 5 chatbots
  • 5 Administrator Users
  • Unlimited links to train on
  • 24-hour Email Support
  • 30-minute onboarding support
See more pricing options

Premium

$360/month

What's included:

  • Everything in STANDARD plus:
  • Chat widget on your custom domain
  • Auto re-training (daily)
  • Replace ChatLab logo in the chat footer with your own
  • Agency Package included
  • Client UI for your users on your domain with your logos

Plan Limits

  • 50,000 message credits
  • 15,000,000 training characters/bot
  • 25 chatbots
  • 25 Administrator Users
  • Unlimited links to train on
  • 24-hour Email Support
  • 60-minute onboarding support
  • 30-minute monthly support calls
See more pricing options

Need help with plan selection?

Our quick guide will help you choose the right plan for your needs.

Frequently Asked Questions

Enterprise-grade security & privacy

GDPR

We take security and compliance seriously. ChatLab is GDPR compliant and follows industry best practices for data protection.

Data Privacy

Your data is only accessible to your AI agent and is never used to train models. Full control over your data with the ability to delete it at any time.

Data Encryption

All data is encrypted at rest and in transit using industry-standard encryption algorithms. Secure communication via HTTPS and TLS protocols.

GDPR Compliance

Full compliance with GDPR regulations including data processing agreements, right to access, right to deletion, and data portability.

Access Control

Role-based access control ensures users can only access their own data. Secure authentication via Firebase OAuth2 with JWT tokens.

Secure Infrastructure

Data hosted on secure cloud infrastructure with regular backups, monitoring, and disaster recovery procedures in place.

Privacy by Design

Privacy and security are built into our platform from the ground up, not added as an afterthought. Regular security audits and updates.

Ready to engage your customers?

Boost sales, save resources and make your customers happy. Your custom AI chatbot, no coding required.

No credit card required