



AI AgentsFor Customer Service and Sales
ChatLab is an AI-powered customer service agent that functions as a chatbot on your website. It is trained on your data, connected to your systems, and can support your clients by answering any questions about your offer, setting up appointments, and much more.
How it works
How ChatLab Helps Your Business
Provide 24/7 customer support in multiple languages. Answer FAQs, share product information, and solve common problems—anytime, anywhere.
Engage website visitors and capture contact details instantly. Qualify leads by answering questions and guiding customers through the sales process.
Integrate with major e-commerce platforms. Provide product search, personalized recommendations, order tracking, and customer support—all in one chatbot.

Seamlessly connect customers with your team when human assistance is needed. Enable live chat for real-time support or use contact forms for follow-ups.
Analyze customer interactions to identify common questions and pain points. Discover opportunities to improve services and enhance customer satisfaction.
Integrate with any system via API to schedule appointments, update your CRM, and provide real-time updates on order status and delivery times.
How ChatLab Can Help Your Industry
ChatLab adapts to your specific business needs, providing tailored AI solutions across various industries to automate tasks and enhance customer experience.

Hotels & Tourism
Automate guest inquiries, manage bookings, and provide 24/7 multilingual support to enhance guest experience and reduce staff workload.
Hotels & Tourism
E-commerce
Help customers discover products, check inventory, track orders, and increase sales with AI-powered product recommendations and instant support.
E-commerce
Museums & Travel Guides
Provide visitors with instant information about exhibits, tours, tickets, and opening hours in multiple languages to enrich their cultural experience.
Museums & Travel GuidesPowerful features
Auto-train on website & stay in sync
Schedule automatic retraining to keep your chatbot updated with latest website content.
Support for 80+ languages
Communicate with customers in their language, independent of your data's language.
Human Handoff
Seamlessly transition from chatbot to human support when needed.
Train on corrections
Continuously improve site chatbot accuracy by updating its responses.
Collect leads
Gather user emails and phone numbers, review the leads & export leads to CSV
E-commerce integration
Provide your customers with product search and order information
Live Chat
Your users can switch to real human operators when needed (BETA version)
Analytics & AI Insights
Track performance and user interactions. AI analyzes conversations to highlight FAQs and areas for improvement.
Analyze the chatlogs
Gain insights into customer interactions through chat history analysis.
Collect feedback
Encourage users to rate their conversation experience with your GPT chatbot assistant.
Customize Branding
Whitelabel - Utilize a custom domain and remove ChatLab branding.
Share with team
Share your AI chatbot assistant with your team, your team can review chatlogs, leads & provide corrections
AI Summaries & Chatbot Memory
AI summarizes conversations and builds client profiles for personalized responses. Chatbot can use knowledge from previous conversations.
Custom AI API Actions
Provide your customers with realtime information from your backend system
Voice Input
Users can interact with the chatbot using voice commands. Web Speech API converts spoken words into text in real-time.
Explore examples

Travel Booking
Streamline reservations, answer travel inquiries, and help customers book flights, hotels, and tours with instant AI-powered assistance.

Real Estate
Assist clients with property searches, schedule viewings, and provide instant answers about listings, pricing, and availability 24/7.

e-Commerce
Help customers find products, check stock availability, track orders, and boost conversions with personalized product recommendations.
Case Studies


E-Commerce Manager at Olimp Labs



Owner & Head of Sales & Marketing at Black Mountain Honey


This reduced the amount of cases escalated to the front desk by 60% and the volume of emails by 30%"
Marketing Manager, Umili Resorts
Hear It From Our Customers



Eva Britanova
ARTMiE, Customer Service Manager
We would like to express our great satisfaction with the CHATLAB application and our excellent collaboration in developing the chatbot, which we implemented for our ARTMIE e-shops family. Thanks to the GPT-based solution, our chatbot is able to respond in real time to customer inquiries regarding products and order statuses. We would especially like to highlight the smooth integration of the API connection with our ERP system SMEMA, which has significantly simplified and sped up communication with customers. The chatbot has brought our e-shops not only greater efficiency but also higher customer satisfaction, as they appreciate the prompt and accurate responses to their questions. The technical support and professional approach throughout the project have been truly top-notch. Our collaboration on innovations continues, and we believe that thanks to Chatlab, we will be even closer to our customers. Thank you for the excellent work!


Martin Pierce
Zahara Systems Ltd, CEO & Founder
ChatLab is the tool I have been looking for to handle an intelligent dialogue from our customers who have questions about the functionality of our SAAS application, Zahara. Having very easily trained the GPT on our WordPress knowledge base and some key website pages, I was astonished by how accurately it answered everyday questions and also how quickly the answers appeared. Compared to other tools I had tried, the setup was simple and the speed astonishing. This is our first step in creating an AI-assisted support function.



Mette Lines
Røabadet Aquatic Center, Manager
ChatLab has exceeded our expectations with its powerful functions and exceptional support. The platform is intuitive, versatile, and handles all our communication needs seamlessly. The support team is responsive and knowledgeable, always ready to assist. We are extremely satisfied with our experience and would highly recommend ChatLab to anyone looking for a reliable and efficient chat solution.



Remigiusz Zawisza
Go4Sport, Marketing Manager
Excellent cooperation and a great solution. We are very pleased to express our appreciation for the ChatLab and the excellent collaboration in implementing the chatbot across all our resorts: Ruciane Park, Ustronie Park, and Pod Cyprysami. Thanks to the AI-based solution, our chatbot can provide real-time information about current attractions, animation schedules, and answer frequently asked questions from our guests. We would particularly like to highlight the integration with our reservation system, which allows customers to easily and quickly check availability at our resorts. This functionality significantly simplifies the booking process and enables quick responses to our guests' needs.The technical support and professional approach throughout the project have been outstanding. Our collaboration on innovations continues, and we believe that thanks to ChatLab, we will be even closer to our customers, providing them with even better experiences and service.



Alex Thompson
BitSpreader, Head of Product
ChatLab has significantly transformed the way users interact with our crypto trading documentation. Its GPT-based AI doesn't just simplify complex jargon; it actively leads users to the most relevant sections, vastly enhancing their understanding of intricate trading strategies. We've observed firsthand how beginners grasp concepts like 'futures contracts' and 'margin trading' much more quickly with ChatLab's guidance. What sets ChatLab apart is its unique ability to adapt to various user inquiries with remarkable precision.



Dawid Kurek
E-commerce Manager at Olimp Labs
ChatLab's chatbot is a powerful easy to use AI tool, discovered to grow business. One of the most customizable app on the market. A lot of personalisation and perfect support. Love to cooperate with the ChatLab team. What's unique? Huge chatbot teaching sctructures, custom instructions, model changing, live support - everything we were looking for. Strongly reccomend!
Trusted by 1000+ businesses
Pricing Plans
Get 2 months for free with annual subscription.
Free
$0/month
NO CREDIT CARD REQUIRED
What's included:
- Train with: websites, PDF, DOC, TXT, CSV, XLS, free text and Q&As
- Widget Personalization
- Chat history
- Train with corrections
- Security - rate and domain restrictions
- Conversation rating
- Dynamic suggested followups
- Free bots are deleted after 10 days of inactivity
Plan Limits
- 30 message credits
- 400,000 training characters/bot
- 1 chatbot
- 1 Administrator User
- 10 links to train on
Basic
$18/month
3 Days Free Trial
What's included:
- Everything in FREE plus:
- Human support contact form
- Collect leads
- Share chatbots with team & customers
- Individual limits on each bot
- Basic analytics
- Live chat (in beta)
- Access to advanced AI models
- 16k and 32k tokens contexts
Plan Limits
- 2,400 message credits
- 11,000,000 training characters/bot
- 2 chatbots
- 2 Administrator Users
- Unlimited links to train on
- 48-hour Email Support
Standard
$95/month
3 Days Free Trial
What's included:
- Everything in BASIC plus:
- AI Conversation Insights - advanced analytics
- Auto re-training (weekly or monthly)
- Client & Conversation summaries
- Cross-conversation memory
- Remove ChatLab logo
- E-commerce integrations
- Products view
- WhatsApp for Business
- Custom AI API Actions
Plan Limits
- 11,000 message credits
- 15,000,000 training characters/bot
- 5 chatbots
- 5 Administrator Users
- Unlimited links to train on
- 24-hour Email Support
- 30-minute onboarding support
Premium
$360/month
What's included:
- Everything in STANDARD plus:
- Chat widget on your custom domain
- Auto re-training (daily)
- Replace ChatLab logo in the chat footer with your own
- Agency Package included
- Client UI for your users on your domain with your logos
Plan Limits
- 50,000 message credits
- 15,000,000 training characters/bot
- 25 chatbots
- 25 Administrator Users
- Unlimited links to train on
- 24-hour Email Support
- 60-minute onboarding support
- 30-minute monthly support calls
Frequently Asked Questions
Enterprise-grade security & privacy
Data Privacy
Your data is only accessible to your AI agent and is never used to train models. Full control over your data with the ability to delete it at any time.
Data Encryption
All data is encrypted at rest and in transit using industry-standard encryption algorithms. Secure communication via HTTPS and TLS protocols.
GDPR Compliance
Full compliance with GDPR regulations including data processing agreements, right to access, right to deletion, and data portability.
Access Control
Role-based access control ensures users can only access their own data. Secure authentication via Firebase OAuth2 with JWT tokens.
Secure Infrastructure
Data hosted on secure cloud infrastructure with regular backups, monitoring, and disaster recovery procedures in place.
Privacy by Design
Privacy and security are built into our platform from the ground up, not added as an afterthought. Regular security audits and updates.








