AI Customer Service Chatbot

for Your Business

ChatLab is an AI-powered customer service agent that functions as a chatbot on your website. It is trained on your data, connected to your systems, and can support your clients by answering any questions about your offer, setting up appointments, and much more.

Powered byChatGPT andGemini

No credit card required

Hero illustration

Trusted by 700+ businesses and powering millions of conversations at

Ruciane ParkZahara SoftwareBitSpreaderUstronie ParkDOMFORTEGetTestedARTMiERoabadetPod CyprysamiRuciane ParkZahara SoftwareBitSpreaderUstronie ParkDOMFORTEGetTestedARTMiERoabadetPod CyprysamiRuciane ParkZahara SoftwareBitSpreaderUstronie ParkDOMFORTEGetTestedARTMiERoabadetPod CyprysamiRuciane ParkZahara SoftwareBitSpreaderUstronie ParkDOMFORTEGetTestedARTMiERoabadetPod CyprysamiRuciane ParkZahara SoftwareBitSpreaderUstronie ParkDOMFORTEGetTestedARTMiERoabadetPod CyprysamiRuciane ParkZahara SoftwareBitSpreaderUstronie ParkDOMFORTEGetTestedARTMiERoabadetPod CyprysamiRuciane ParkZahara SoftwareBitSpreaderUstronie ParkDOMFORTEGetTestedARTMiERoabadetPod CyprysamiRuciane ParkZahara SoftwareBitSpreaderUstronie ParkDOMFORTEGetTestedARTMiERoabadetPod CyprysamiRuciane ParkZahara SoftwareBitSpreaderUstronie ParkDOMFORTEGetTestedARTMiERoabadetPod CyprysamiRuciane ParkZahara SoftwareBitSpreaderUstronie ParkDOMFORTEGetTestedARTMiERoabadetPod CyprysamiRuciane ParkZahara SoftwareBitSpreaderUstronie ParkDOMFORTEGetTestedARTMiERoabadetPod CyprysamiRuciane ParkZahara SoftwareBitSpreaderUstronie ParkDOMFORTEGetTestedARTMiERoabadetPod CyprysamiRuciane ParkZahara SoftwareBitSpreaderUstronie ParkDOMFORTEGetTestedARTMiERoabadetPod CyprysamiRuciane ParkZahara SoftwareBitSpreaderUstronie ParkDOMFORTEGetTestedARTMiERoabadetPod Cyprysami

How it works

Add your website address for crawling, upload files or connect other data sources and ChatLab will instantly start learning from your data.

How ChatLab Helps Your Business

24/7 Multilingual customer support
ChatLab can help you provide 24/7 customer support in multiple languages. It can answer frequently asked questions, provide information about your products and services, and help your customers solve common problems—no matter where they are or what language they speak.
Lead Generation
ChatLab helps you generate high-quality leads by engaging website visitors, capturing key contact details like phone numbers and emails, and instantly delivering them to your sales team. It can also qualify leads by answering questions and guiding potential customers through the sales process.
Sales Assistant
ChatLab has built-in integration with major e-commerce platforms. When deployed on your e-commerce website, it can act as AI Sales Chatbot and provide your clients with product search, personalized recommendations, order tracking, and customer support.
Connect With Your Team
While ChatLab can answer most customer questions, sometimes human assistance is needed. In such cases, it seamlessly connects customers with your team through live chat for real-time support or an offline contact form for follow-ups, ensuring every inquiry is handled effectively.
Interaction Insights
ChatLab analyzes customer interactions to identify common questions, pain points, and knowledge gaps. It highlights trends and opportunities to improve your services and streamline support. These insights help you refine operations, enhance customer satisfaction, and drive business growth.
Set Appointments
ChatLab can integrate with any existing system via API to handle tasks such as scheduling appointments, updating your CRM, and more. It can also provide real-time updates on order status, delivery times, and other essential information, ensuring seamless operations and improved customer experience.

Powerful features

Analyze the chatlogs

Gain insights into customer interactions through chat history analysis.

Human Handoff

Seamlessly transition from chatbot to human support when needed.

Collect feedback

Encourage users to rate their conversation experience with your GPT chatbot assistant.

Train on corrections

Continuously improve site chatbot accuracy by updating its responses.

Support for 80+ languages

Communicate with customers in their language, independent of your data's language.

Customize Branding

Whitelabel - Utilize a custom domain and remove ChatLab branding.

Collect leads

Gather user emails and phone numbers, review the leads & export leads to CSV

Share with team

Share your AI chatbot assistant with your team, your team can review chatlogs, leads & provide corrections

Agency features

Resell ChatLab to your users, set limits on chatbots, provide users with simplified admin interface

E-commerce integration

Provide your customers with product search and order information

Custom AI API Actions

Provide your customers with realtime information from your backend system

Live Chat

Your users can switch to real human operators when needed (BETA version)

Analytics

Get insights into your chatbot's performance and user interactions.

AI Conversation Insights

Understand how your chatbot is performing and how to improve it.

Auto-retrain

Schedule automated retraining of your chatbot to keep it up-to-date.

See all features

Explore use cases

ChatLab adapts to your business needs, providing AI-powered support across various industries. Whether you're in e-commerce, customer service, healthcare, or SaaS, ChatLab helps automate tasks, assist customers, and streamline operations. Discover how businesses use ChatLab for lead generation, customer support, appointment scheduling, sales assistance, and more.

Compatible with

chatgpt woocommerce chatbot
chatgpt shopify chatbot
chatgpt baselinker chatbot
chatgpt wordpress chatbot
chatgpt wix chatbot
chatgpt webflow chatbot
chatgpt prestashop chatbot

Hear It From Our Customers

Eva Britanova

ARTMiE, Customer Service Manager

We would like to express our great satisfaction with the CHATLAB application and our excellent collaboration in developing the chatbot, which we implemented for our ARTMIE e-shops family. Thanks to the GPT-based solution, our chatbot is able to respond in real time to customer inquiries regarding products and order statuses. We would especially like to highlight the smooth integration of the API connection with our ERP system SMEMA, which has significantly simplified and sped up communication with customers. The chatbot has brought our e-shops not only greater efficiency but also higher customer satisfaction, as they appreciate the prompt and accurate responses to their questions. The technical support and professional approach throughout the project have been truly top-notch. Our collaboration on innovations continues, and we believe that thanks to Chatlab, we will be even closer to our customers. Thank you for the excellent work!

Martin Pierce

Zahara Systems Ltd, CEO & Founder

ChatLab is the tool I have been looking for to handle an intelligent dialogue from our customers who have questions about the functionality of our SAAS application, Zahara. Having very easily trained the GPT on our WordPress knowledge base and some key website pages, I was astonished by how accurately it answered everyday questions and also how quickly the answers appeared. Compared to other tools I had tried, the setup was simple and the speed astonishing. This is our first step in creating an AI-assisted support function.

Mette Lines

Røabadet Aquatic Center, Manager

ChatLab has exceeded our expectations with its powerful functions and exceptional support. The platform is intuitive, versatile, and handles all our communication needs seamlessly. The support team is responsive and knowledgeable, always ready to assist. We are extremely satisfied with our experience and would highly recommend ChatLab to anyone looking for a reliable and efficient chat solution.

Remigiusz Zawisza

Go4Sport, Marketing Manager

Excellent cooperation and a great solution. We are very pleased to express our appreciation for the ChatLab and the excellent collaboration in implementing the chatbot across all our resorts: Ruciane Park, Ustronie Park, and Pod Cyprysami. Thanks to the AI-based solution, our chatbot can provide real-time information about current attractions, animation schedules, and answer frequently asked questions from our guests. We would particularly like to highlight the integration with our reservation system, which allows customers to easily and quickly check availability at our resorts. This functionality significantly simplifies the booking process and enables quick responses to our guests' needs.The technical support and professional approach throughout the project have been outstanding. Our collaboration on innovations continues, and we believe that thanks to ChatLab, we will be even closer to our customers, providing them with even better experiences and service.

Alex Thompson

BitSpreader, Head of Product

ChatLab has significantly transformed the way users interact with our crypto trading documentation. Its GPT-based AI doesn't just simplify complex jargon; it actively leads users to the most relevant sections, vastly enhancing their understanding of intricate trading strategies. We've observed firsthand how beginners grasp concepts like 'futures contracts' and 'margin trading' much more quickly with ChatLab's guidance. What sets ChatLab apart is its unique ability to adapt to various user inquiries with remarkable precision.

Magdalena Radejska

DOMFORTE, General Manager

For our first six-apartment project, ChatLab has been invaluable. It brilliantly describes our properties in detail, answering customer queries and providing them a virtual tour through text. We didn't use an agency, so having a chatbot that could articulate the features of our apartments so well has been crucial for customer engagement and sales. ChatLab has integrated human support fallback and that worked perfectly for us as all the questions that the chatbot couldn't answer were transferred to our sales team. Absolutely essential for our business!

Trusted by 700+ businesses

Pricing Plans

Get 2 months for free with annual subscription.

Free

$0/month

NO CREDIT CARD REQUIRED

What's included:

  • Train with: websites, PDF, DOC, TXT, CSV, XLS, free text and Q&As
  • Custom theming
  • Chat history
  • Train with corrections
  • Security - rate and domain restrictions
  • Conversation rating
  • Free bots are deleted after 10 days of inactivity

Plan Limits

  • 30 message credits
  • 400,000 training characters/bot
  • 1 chatbot
  • 1 Administrator User
  • 10 links to train on
See more pricing options

Basic

$18/month

What's included:

  • Everything in FREE plus:
  • Access to advanced AI models
  • Human support contact form
  • Collect leads
  • Share chatbots with team & customers
  • Individual limits on each bot
  • Basic analytics
  • 1 AI Action
  • Live chat (in beta)

Plan Limits

  • 2,400 message credits
  • 11,000,000 training characters/bot
  • 2 chatbots
  • 2 Administrator Users
  • Unlimited links to train on
See more pricing options

Standard

$95/month

What's included:

  • Everything in BASIC plus:
  • Whitelabel (remove ChatLab logo)
  • E-commerce integrations
  • Custom AI Actions
  • AI Conversation Insights - advanced analytics
  • Auto re-training (weekly or monthly)
  • Unlimited AI Actions

Plan Limits

  • 11,000 message credits
  • 15,000,000 training characters/bot
  • 5 chatbots
  • 5 Administrator Users
  • Unlimited links to train on
See more pricing options

Premium

$360/month

What's included:

  • Everything in STANDARD plus:
  • Chat widget on your custom domain
  • Client UI for your users on your domain with your logos
  • Auto re-training (daily)
  • Replace ChatLab logo in the footer
  • Agency Package included

Plan Limits

  • 50,000 message credits
  • 15,000,000 training characters/bot
  • 25 chatbots
  • 25 Administrator Users
  • Unlimited links to train on
See more pricing options

Frequently Asked Questions

Ready to engage your customers?

Boost sales, save resources and make your customers happy. Your custom AI chatbot, no coding required.

No credit card required