AI Customer Service Chatbot

For E-commerce Stores

Transform your online store with an AI-powered assistant that helps customers find products, answers questions instantly, and increases conversion rates 24/7.

Powered byChatGPT andGemini

No credit card required

E-commerce Chatbot

Trusted by 1000+ businesses and powering millions of conversations at

Zahara SoftwareOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionGetTestedARTMiERoabadetUstronie ParkRuciane ParkPod CyprysamiZahara SoftwareOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionGetTestedARTMiERoabadetUstronie ParkRuciane ParkPod CyprysamiZahara SoftwareOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionGetTestedARTMiERoabadetUstronie ParkRuciane ParkPod CyprysamiZahara SoftwareOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionGetTestedARTMiERoabadetUstronie ParkRuciane ParkPod CyprysamiZahara SoftwareOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionGetTestedARTMiERoabadetUstronie ParkRuciane ParkPod CyprysamiZahara SoftwareOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionGetTestedARTMiERoabadetUstronie ParkRuciane ParkPod CyprysamiZahara SoftwareOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionGetTestedARTMiERoabadetUstronie ParkRuciane ParkPod CyprysamiZahara SoftwareOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionGetTestedARTMiERoabadetUstronie ParkRuciane ParkPod CyprysamiZahara SoftwareOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionGetTestedARTMiERoabadetUstronie ParkRuciane ParkPod CyprysamiZahara SoftwareOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionGetTestedARTMiERoabadetUstronie ParkRuciane ParkPod CyprysamiZahara SoftwareOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionGetTestedARTMiERoabadetUstronie ParkRuciane ParkPod CyprysamiZahara SoftwareOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionGetTestedARTMiERoabadetUstronie ParkRuciane ParkPod CyprysamiZahara SoftwareOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionGetTestedARTMiERoabadetUstronie ParkRuciane ParkPod CyprysamiZahara SoftwareOlimp LabsBitSpreaderDOMFORTEOlimp Labs Medical NutritionGetTestedARTMiERoabadetUstronie ParkRuciane ParkPod Cyprysami

How it works

How ChatLab Boosts Your Online Store

Product Discovery & Recommendations
Help customers find exactly what they're looking for with intelligent product search and personalized recommendations. The AI understands natural language queries like 'red dress under $100' and suggests relevant products from your catalog.
Reduce Cart Abandonment
Proactively engage customers who hesitate during checkout. Answer questions about shipping, returns, sizing, or payment options instantly—preventing abandoned carts and recovering lost sales.
E-commerce Benefits
Order Tracking & Support
Integrate with your e-commerce platform to provide real-time order status updates, shipping information, and return processing—all through conversational AI without requiring customer login.
Customer Insights & Analytics
Understand what customers are searching for, which products generate the most questions, and identify gaps in your product information. Use AI-powered insights to optimize your catalog and marketing.
Multilingual Customer Support
Serve international customers in their native language automatically. Support 85+ languages without hiring multilingual staff, expanding your market reach globally.
Inventory & Availability Checks
Connect to your inventory system to provide real-time stock availability, notify customers about restocks, and suggest alternative products when items are out of stock.

Compatible with Leading E-commerce Platforms

ChatLab integrates seamlessly with popular e-commerce platforms, giving your AI assistant real-time access to products, inventory, and order data.

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Product Catalog Sync

Automatic synchronization of your product catalog including prices, descriptions, images, and variants.

Real-Time Inventory

Live stock levels and availability information so customers always get accurate product data.

Order Management

Track orders, process returns, and handle customer service inquiries directly through the chatbot.

E-commerce Success Stories

See how online stores are transforming their customer experience with ChatLab

Black Mountain Honey Laurence Edwards
Black Mountain Honey
"Since I nicknamed our ChatLab chatbot 'Buzz'—and yes, I genuinely love him—it's become indispensable. Buzz handles 80%of clients' inquiries instantly and cuts routine email volume by over70%.He never sleeps, so our 30 000 monthly visitors get real-time answers around the clock, freeing my team to focus on complex orders. It's driven happier customers and a clear lift in sales"
Laurence Edwards, Owner & Head of Sales & Marketing at Black Mountain Honey
OlimpLabs Dawid Kurek
Olimp Labs
"The number of emails has dropped by around40%and number of inquiries forwarded to the customer service team have decreased by70%.Implementing the ChatLab at Olimp Labs has been a major success. Not only has it automated customer service, but it has also contributed to higher customer satisfaction and increased sales."
Dawid Kurek, E-Commerce Manager at Olimp Labs

Hear It From Our Customers

Eva Britanova

ARTMiE, Customer Service Manager

We would like to express our great satisfaction with the CHATLAB application and our excellent collaboration in developing the chatbot, which we implemented for our ARTMIE e-shops family. Thanks to the GPT-based solution, our chatbot is able to respond in real time to customer inquiries regarding products and order statuses. We would especially like to highlight the smooth integration of the API connection with our ERP system SMEMA, which has significantly simplified and sped up communication with customers. The chatbot has brought our e-shops not only greater efficiency but also higher customer satisfaction, as they appreciate the prompt and accurate responses to their questions. The technical support and professional approach throughout the project have been truly top-notch. Our collaboration on innovations continues, and we believe that thanks to Chatlab, we will be even closer to our customers. Thank you for the excellent work!

Martin Pierce

Zahara Systems Ltd, CEO & Founder

ChatLab is the tool I have been looking for to handle an intelligent dialogue from our customers who have questions about the functionality of our SAAS application, Zahara. Having very easily trained the GPT on our WordPress knowledge base and some key website pages, I was astonished by how accurately it answered everyday questions and also how quickly the answers appeared. Compared to other tools I had tried, the setup was simple and the speed astonishing. This is our first step in creating an AI-assisted support function.

Mette Lines

Røabadet Aquatic Center, Manager

ChatLab has exceeded our expectations with its powerful functions and exceptional support. The platform is intuitive, versatile, and handles all our communication needs seamlessly. The support team is responsive and knowledgeable, always ready to assist. We are extremely satisfied with our experience and would highly recommend ChatLab to anyone looking for a reliable and efficient chat solution.

Remigiusz Zawisza

Go4Sport, Marketing Manager

Excellent cooperation and a great solution. We are very pleased to express our appreciation for the ChatLab and the excellent collaboration in implementing the chatbot across all our resorts: Ruciane Park, Ustronie Park, and Pod Cyprysami. Thanks to the AI-based solution, our chatbot can provide real-time information about current attractions, animation schedules, and answer frequently asked questions from our guests. We would particularly like to highlight the integration with our reservation system, which allows customers to easily and quickly check availability at our resorts. This functionality significantly simplifies the booking process and enables quick responses to our guests' needs.The technical support and professional approach throughout the project have been outstanding. Our collaboration on innovations continues, and we believe that thanks to ChatLab, we will be even closer to our customers, providing them with even better experiences and service.

Alex Thompson

BitSpreader, Head of Product

ChatLab has significantly transformed the way users interact with our crypto trading documentation. Its GPT-based AI doesn't just simplify complex jargon; it actively leads users to the most relevant sections, vastly enhancing their understanding of intricate trading strategies. We've observed firsthand how beginners grasp concepts like 'futures contracts' and 'margin trading' much more quickly with ChatLab's guidance. What sets ChatLab apart is its unique ability to adapt to various user inquiries with remarkable precision.

Dawid Kurek

E-commerce Manager at Olimp Labs

ChatLab's chatbot is a powerful easy to use AI tool, discovered to grow business. One of the most customizable app on the market. A lot of personalisation and perfect support. Love to cooperate with the ChatLab team. What's unique? Huge chatbot teaching sctructures, custom instructions, model changing, live support - everything we were looking for. Strongly reccomend!

Trusted by 1000+ businesses

Frequently Asked Questions

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Boost sales, save resources, and ensure your clients are satisfied. Your own AI-powered chatbot, tailored for e-commerce — no coding required.