Subprocessors

To provide our services effectively, we work with various partners, many of whom store and process personal data. Some of these partners may handle the personal data of chatbot users.

In compliance with the General Data Protection Regulation (GDPR), these partners act as processors or sub-processors. We have entered into data processing agreements with them or accepted their terms of data processing to ensure that personal data is handled properly and appropriately.

Protecting your privacy and your customers' privacy is a core principle guiding everything we do in delivering our services.

Subprocessors

1. Amazon Web Services
   • Role: Cloud Service Provider
   • Location: United States
2. OpenAI
   • Role: AI engine provider
   • Location: United States
3. Google
   • Role: AI engine provider
   • Location: United States
4. Pinecone
   • Role: Vector database services
   • Location: United States
5. Cloudflare
   • Role: CDN, security & DNS services
   • Location: United States
6. Brevo
   • Role: Email services
   • Location: France
7. Stripe
   • Role: Payment processor
   • Location: United States

Purpose of Processing

These subprocessors are engaged to perform specific tasks or provide services that enable us to deliver, improve, and support our chatbot solutions. Each subprocessor undergoes thorough evaluation to ensure their security practices and compliance with GDPR standards.