ChatLab Updates: February 2025

We've been busy implementing a suite of new features designed to make your AI-powered chatbot smarter, more secure, and even more user-friendly. Here’s a detailed look at what’s new this month:

Auto-Retrain for Real-Time Updates

Keeping your chatbot current is key to delivering accurate information. Our new Auto-Retrain feature allows your bot to automatically revisit your website and update its knowledge base with the latest content. This means your chatbot stays in sync with any changes on your site—without manual intervention.

• Seamless Updates: No more worrying about outdated information.
• Enhanced Accuracy: Your chatbot always reflects the most recent updates from your website.

Enhanced GDPR Features

Privacy and data protection are at the forefront of our development efforts. With our latest GDPR Features, we’ve introduced multiple enhancements to ensure compliance and safeguard user data:

• Privacy Policy Integration: You can provide your own privacy policy link for users in chat footer and in the lead collection form. You can request users to accept your privacy policy before proceeding.
• Chat Footer Updates: Updated footer text to reinforce transparency.
• Data Retention Settings: Fine-tune how long data is stored, giving you full control over compliance requirements.

Internationalization of the Admin Interface

Managing your chatbot just got a whole lot easier. The ChatLab admin panel now supports multiple languages including:

• English
• French
• Spanish
• Italian
• Turkish
• Polish
• German

Switch to your preferred language and navigate the admin interface with ease—making it accessible for teams around the world.

Customize Links Behavior

We’re enhancing user navigation with our new Customize Links Behavior feature. Your chatbot can now:

• Open Links in the Same Window: Ensure a smoother, uninterrupted browsing experience.
• Act as a Navigator: Seamlessly guide users through your website without opening new tabs.

This functionality allows for a more integrated interaction between your chatbot and your website.

PrestaShop Integration

For our e-commerce users, we’re thrilled to introduce direct PrestaShop Integration. This new integration enables you to:

• Provide instant support and product information with the product search feature
• Provide users with their order information and tracking details

Auto-Closing Widget on Mobiles

Mobile user experience is paramount. Our updated Auto-Closing Widget on Mobiles ensures that the chatbot widget automatically closes on mobile devices, keeping the interface clean and reducing distractions for your users.

Scraping Improvements

We’ve supercharged our scraping capabilities to handle more complex scenarios:

• Full JavaScript Rendering: Access and process content from dynamic, JavaScript-heavy pages.
• Include/Exclude Patterns: Gain granular control over the data extraction process.
• PDF Scanning from Links: Effortlessly scan and extract text from PDFs linked on your pages.

These improvements mean your chatbot can now access a broader range of information sources, making it more robust and versatile.

What’s Next?

At ChatLab, we’re continually refining our platform to meet your evolving needs. As we roll out these updates, we’re also listening closely to your feedback and suggestions. Let us know how these new features work for you and what else we can do to enhance your experience.

Stay tuned for more updates, and as always—happy chatting! 😊